Privacy Notice

1. Who we are

JM Executive Collective LLC ("we", "us") is the data controller for the personal data collected through this website and client portal. That means we decide how and why your data is used, and we're responsible for looking after it.

2. What we collect

Contact details — your name, email address and company, when you fill in a form or create an account.

Account data — login credentials (stored securely, never in plain text) and your portal activity.

Engagement data — messages, requests, trip details, proposals, invoices and documents you share with us.

Usage data — pages visited, device and browser type, and approximate location, collected through Google Analytics.

3. Why we use it

To provide our services: creating and managing your account, planning your travel and events, and communicating with you (legal basis: performance of our contract with you).

To keep the service secure and prevent fraud (legal basis: legitimate interests).

To understand how the website is used and improve it (legal basis: legitimate interests; analytics cookies are non-essential).

To meet legal and accounting obligations (legal basis: legal obligation).

4. Who we share it with

Paddle — our Merchant of Record — processes payments, manages sales, tax compliance and invoicing when you make a purchase.

Service providers that host and operate our website, database, email and analytics, each bound to protect your data.

Professional advisers (such as accountants) and authorities, where the law requires it.

We never sell your personal data.

5. How long we keep it

We keep your data while your account is active and for as long as needed afterwards for legal, accounting and legitimate business purposes. When it's no longer needed, we delete or anonymise it.

6. Your rights

You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, or to receive it in a portable format. Where we rely on consent, you can withdraw it at any time. To exercise any of these rights, contact us through the form on this website — we respond within one month. You also have the right to complain to your data protection authority.

7. Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and row-level isolation so each client can only see their own information.

8. Cookies

We use essential cookies to keep you signed in and the site working, and analytics cookies (Google Analytics) to understand visits. You can control or delete cookies through your browser settings; blocking essential cookies may prevent sign-in.

9. Contact

Questions about this notice or your data? Reach us through the contact form on this website or at JMexecutivecollective@gmail.com.